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Connector runbook

Microsoft Teams

Ingest Teams conversations for approvals and broadcast. Writes require certificate checks and retention alignment with Microsoft Purview.

Monthly verification • last run September 2025

Modes & scopes

Modes

  • Read-first
  • Write-gated (message posting)

Scopes

  • Microsoft Graph delegated app with Team.ReadBasic.All
  • ChannelMessage.Send for approved automations

Runbook highlights

Connection modes

Private Azure AD app registration with Conditional Access and Customer tenant consent.

Learning Controls

Response quality monitors ensure governance updates stay within regulatory scripts.

Evidence

Certificates attach team IDs, channel IDs, and Purview retention policy IDs.

Sample automations & evidence

Sample automations

  • Notify risk committee of certified write volume
  • Collect approvals via adaptive card with certificate link

Action Certificate mapping

Every certificate embeds connector identifiers, residency policy hashes, and Learning Control references so downstream systems can verify scope before allowing writes. Export verification logs to Splunk/Datadog using thetrustplane.certificate_id attribute.

Need a signed runbook?

Request a signed copy of this connector runbook, DPIA, or sub-processor alignment via the security contact form. We respond within one business day and can include environment-specific attestations.

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